An “I” for Industry Education Industry education is generally viewed as an expense and precious [...]
Protecting your Customer from Collateral Damage The recent assault on F&I practices has overlooked an [...]
Kelly’s Korner-insurance license for F&I? Q. Why do F&I personnel need to have an insurance [...]
F&I In The Line of Fire – Can You Take The Heat? F&I is a [...]
Interview – Secrets To Successful Financing Though we may have used the age-old technique of [...]
The Selling Cycle – Part XII World Class Delivery The big day has arrived for [...]
12 Steps to F&I Succe$$ – Step V Negotiation Mastering the art of negotiation includes [...]
Taking the Pressure Out of F&I How’s your CSI rating in F&I? If customers are [...]
Kelly’s Korner – The value of Tracking Performance Q. On the advice of legal counsel, [...]
Sales and Finance: Making Time Pay For many F&I managers, life at the dealership is [...]
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