Changing the Landscape of F&I Once again the mighty winds of change are rearranging the [...]
The Selling Cycle – Part XI F&I Process The sale has been closed. A change [...]
Desking Deals From the Same Page Now more than ever, sales managers and financial representatives [...]
The Selling Cycle – Part X Close the $ale Successful negotiations lead to closing the [...]
Q&A with Jan Kelly: Sales to Service $olutions Q. How can we streamline our service [...]
(A)mending the Customer’s Perception of F&I The recent Dateline television segment and a rash of [...]
Kelly’s Korner: The Right to Reserve Q. What do you know about the California initiative [...]
The Selling Cycle – Part IX Negotiate the Deal When you say to your customer, [...]
Dealing with Negative Equity This article has been written with source information from The National [...]
The F&I Center: Final Stop & Last Impression F&I is the last major stop in [...]
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