Preparing Today’s Professionals for Tomorrow’s Challenges

Kelly Enterprises’ state-of-the-art training helps the Sales Business Office become the office that increases customer satisfaction, customer retention, and dealership income.

 

Process Based – Results Driven . . .

• Provides a proven process to produce profitability for any product
• Teaches techniques based on more than twenty-five years of industry know-how
• Rewards your training investment with real world results

Ideas that Work!

• Turn customer concerns into sales opportunities
• Comply with legal requirements
• Maintain high profitability
• Commit to customer satisfaction
• Produce results

Training Programs

• Financial Center Career Development Seminar – Comprehensive financial education for F&I producers
• Advanced F&I Seminar – Advanced financial center topics for experienced F&I professionals.
• Aftermarket Sales Desk Seminar – Cashing in on post-sale and pre-F&I profit opportunities.
• Keys to Success From the Web to the $ale – Overcoming the obstacles that prevent good salespeople from making the sale.
• Safeguards Rule – Installation of policies and procedures to protect your customers’ non-published information.
• Agency Representative Seminar – Customized training to make your agency a preferred, value added vendor and income development specialist for your dealer clients.
• The Lender and the Financial Process – Strategies to build dealership business and beat the competition in the dealer marketplace. How to sell “no”, and maintain a positive relationship.

Call 800-336-4275 to
re-educate, re-energize, and re-vitalize
your professional practice!

Just as a skilled craftsman makes time to clean and repair precision tools to ensure quality, industry professionals need to refine the skills they will use to increase customer satisfaction, customer retention, and profitability.